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Engineer - Operations Support 4A

Genpact

2 - 5 years

Mangalore

Posted: 29/05/2026

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Job Description

Engineer - Operations Support

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Role : Repair Engineer


Responsibilities

  • Develop Repairs for Commercial Engines, Modules and Components, in order to achieve the objectives of maintenance cost, performance and life
  • Identify and develop new repair technologies and creative application of existing, to address business needs
  • Define and coordinate the substantiation activities (design, analysis, testing, etc.,) needed to demonstrate airworthiness of serviceable or repaired components;
  • Ownership of Technical Publications relevant to engines, components or Sub-assembly
  • Use of design tools: 2D / 3D CAD as Unigraphics, and in-house SW’s
  • Use of Tech Pubs creation/editing tools
  • Analyze and interpret technical data, maintenance logs, and maintenance records to determine the required repairs and maintenance tasks.
  • Collaborate with aircraft maintenance teams and engineers to develop repair process.
  • Conduct research and analysis to identify suitable repair techniques, materials, and equipment.
  • Collaborate with internal teams to provide technical guidance and support during the repair process.
  • Document all repair development activities, including repair specifications, procedures, and outcomes.
  • Stay updated with the latest advancements in aviation engine repair techniques, materials, and regulations.
  • Provide feedback and recommendations for continuous improvement of repair processes and procedures.
  • Assist in troubleshooting and resolving any issues that arise during the repair process. Conduct post-repair evaluations to assess the effectiveness and longevity of repair solutions.
  • Conduct technical analysis and substantiation of repair sources to ensure compliance with industry standards and regulatory requirements.
  • Collaborate with regulatory authorities to obtain necessary approvals and certifications for repair sources.
  • Perform risk assessments and evaluations to determine the suitability and reliability of repair procedures.
  • Document and maintain detailed records of all repair source evaluations, substantiations, and approvals.
  • Participate in training programs and workshops to enhance knowledge and skills related to aviation engine repair and maintenance.
  • Assist in troubleshooting and diagnosing engine issues and failures.
  • Author / define repair tasks, including substantiation as a Competent Author (CA).
  • Should be able to choose a Repair Technique based on different Damages and elaborate on Advantages and Disadvantages of that chosen Repair Technique.
  • Should be able to write a detailed procedure/steps on each Repair Technique and explain the use of each Step.

Minimum Qualifications

  • Bachelors/ Master’s degree in Mechanical or Aeronautical Engineering from an accredited university
  • Sense of ownership, attitude for collaboration, proactivity
  • Good technical skills
  • Good interpersonal, leadership, and communication skills
  • Clear thinking and diligent approach

Preferred Qualifications/ Skills

  • Relevant certification in aviation engine maintenance and repair.
  • Prior experience in aviation engine repair and maintenance.
  • Clear thinking and diligent approach
  • Experience and knowledge in FEA, Stress analysis activities.
  • Strong knowledge of aviation regulations and industry standards.
  • Excellent problem-solving and troubleshooting skills.
  • Detail-oriented with the ability to perform accurate inspections and repairs.
  • Strong communication and teamwork skills.
  • Ability to work collaboratively in a team environment.
  • Clear thinking and diligent approach
  • Curiosity and passion for in service aviation engines
  • Good materials and special processes knowledge
  • Previous experience in Aerospace Design

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Certified Data Management Professional - RiversandRiversand, Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, Certified Software Asset Manager (CSAM) - Pearson VUEPearson VUE, ITIL Foundation Certificate in IT Service Management - AxelosAxelos, ServiceNow Certified Application Developer - ServiceNowServiceNow

Required Skills

Agile Methodology, Applications Support, Backup Management, Cloud Applications, Collaboration Tools, Database Administration, Database Maintenance, Database Management, Database Monitoring, Design Thinking, Enterprise Resource Planning (ERP), Executive Presence, Inclusion, Oracle Exadata Database Machine, Oracle Solaris, OS management, Personal Effectiveness, Security Operations Management, Server Infrastructure, ServiceNow Platform, Storage Management, Storytelling, Windows Deployment Services (WDS), Windows Server Support

Language

English

Language Proficiency -

Intermediate - B1

Additional Job Location -

Job Type

Regular

Master Skill List -

Operations Support

Remote Type -

Hybrid

Work Shift -

Flex Time (India)

Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. 

About Company

Genpact is a global professional services and IT consulting company that specializes in digital transformation, business process management (BPM), data analytics, artificial intelligence, and outsourcing services. The company was founded in 1997 as a unit of General Electric and later became an independent public company._x000d_ _x000d_ Genpact works with industries such as banking, healthcare, insurance, manufacturing, and retail, helping organizations improve operations through automation, AI, cloud, and analytics solutions. It has operations in more than 30 countries and employs over 140,000 people globally.

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