E-commerce Operations Director

The Opportunity:

Are you an operations powerhouse who knows how to bridge the gap between a digital dashboard and a physical retail?

Mundoprints is an AI-driven, tech-enabled platform disrupting the packaging industry across India and Mexico.

We are looking for an E-commerce Operations Manager a leader who can manage printers, delight customers, and keep our digital catalog looking world-class.

What Youll Be Doing:

This is a 360 role for someone who loves ownership.

• Catalog & Dashboard Ownership: Work with our Boston-based tech team to upgrade product imagery, manage SKU data, and refine the user experience on our platform.
• Customer Excellence: Direct responsibility for customer success. If theres a glitch, you fix it. If a client is happy, youve won.
• Workflow Engineering: Help us "code" the future of print by providing ground-level solutions and feedback to automate fulfillment.

Who You Are:

• Experience: 36 years in E-commerce Operations, D2C startups, or Category Management.
• The "Hustle": You have a proven track record of managing ground-level logistics and vendor relationships (knowledge of Sitapura/VKIA industrial areas is a massive plus).
• Tech-Fluent: You are a pro at Excel and comfortable navigating complex Dashboards/ERPs.
• Visual Eye: You understand the importance of "A+" product imagery and can manage catalog upgrades.
• Communication: Native-level Hindi and Professional English (for our global team).

Compensation & Perks:

• Total Monthly Compensation: Up to $500 USD
• Structure: Competitive Fixed Base + Performance-Linked Variable Pay.
• Equity: Opportunity for ESOPs (Stock Options) in a global startup.
• Growth: Direct path to leadership as we expand across the Indian market.
• Global Culture: Work daily with teammates in the USA (Boston)

Location: Jaipur (On-site)

Type: Full-time

Are you ready to build the future of Print-on-Demand?

Apply Now or DM me your CV with the subject "Ecomm Director - Jaipur".