Ecommerce Marketplace Operations

ROLE OVERVIEW

Mosaic is a fast-growing cross-border e-commerce company operating across UAE, UK and KSA marketplaces. We are seeking a

highly organized and execution-focused International Operations Executive to support inventory management, marketplace

operations, fulfilment execution, and stakeholder coordination across multiple geographies.

KEY RESPONSIBILITIES

Manage marketplace operations across Amazon, Noon, Carrefour, Trendyol and D2C channels.

Maintain inventory accuracy and drive replenishment planning.

Execute daily fulfilment activities and ensure SLA adherence.

Support demand planning through sales reporting and analysis.

Coordinate with customer support, warehouse and logistics stakeholders.

Ensure SOP compliance and identify process improvement opportunities.

KEY PERFORMANCE INDICATORS

Inventory Accuracy

Order Fulfilment SLA

Stock-Out Reduction

Marketplace Compliance

Query Resolution TAT

REQUIRED QUALIFICATIONS

12 years of experience in E-commerce Operations, Marketplace Management or Supply Chain Operations.

Hands-on experience with Amazon Seller Central and/or Noon Seller Portal.

Strong Excel and Google Sheets proficiency.

Excellent communication and stakeholder management skills.

CORE COMPETENCIES

Ownership & Accountability Attention to Detail Analytical Thinking Problem Solving Stakeholder Management Time

Management Process Orientation

WHY JOIN MOSAIC

Exposure to international operations across multiple geographies.

Opportunity to work directly with leadership teams.

High-growth environment with significant learning opportunities.

Structured career progression within a rapidly scaling organization.

Exposure to cross-border e-commerce logistics.

Understanding of VAT and compliance documentation.

Experience coordinating with 3PL and warehousing partners.