Ecommerce Manager

Job Title: Ecommerce manager

Experience: 23 Years

Location: Turbhe,Navi Mumbai

Role Overview:

We are looking for a detail-oriented Marketplace Operations Executive to manage end-to-end operations across major e-commerce platforms such as Amazon, Flipkart, Myntra, and Ajio. The role involves driving sales, optimizing listings, executing campaigns, and ensuring smooth operational workflows across marketplaces.

Key Responsibilities:

Manage day-to-day operations across marketplaces (Amazon, Flipkart, Myntra, Ajio)

Own product listings end-to-end: creation, optimization, and hygiene

Plan and execute campaigns, deals, and sale events

Monitor inventory levels and coordinate with supply chain teams

Track and analyze performance metrics (sales, ROAS, conversions, returns, ratings)

Manage pricing, discounts, and promotions aligned with brand and margin goals

Coordinate with marketplace KAMs for campaigns, visibility, and issue resolution

Handle order flow, cancellations, RTOs, and customer escalations

Conduct competitor analysis and track market trends

Prepare daily, weekly, and monthly performance reports with actionable insights

Key Skills & Requirements:

Strong understanding of marketplace ecosystems and workflows

Hands-on experience with seller panels (Amazon Seller Central, Flipkart Seller Hub, etc.)

Data-driven mindset with ability to analyze performance metrics

Proficiency in Excel / Google Sheets

Basic knowledge of marketplace ads and promotional tools

Ability to manage multiple SKUs, platforms, and deadlines

Strong coordination and stakeholder management skills

Problem-solving attitude with ability to handle escalations independently

High attention to detail (listings, pricing, campaigns)

Clear communication skills