Dispatch Executive

About Frido:

Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido and experience the freedom to live life your way.

Job Summary:

The Manifest & Dispatch Executive is responsible for ensuring accurate and timely order manifesting, shipment processing, and dispatch operations in an e-commerce warehouse. The role involves coordinating with internal teams and logistics partners to maintain SLA adherence, minimize errors, and ensure smooth outbound operations.

Key Responsibilities:

1. Generate shipment manifests using WMS tools such as Unicommerce, Easyecom, or Increff

2. Execute daily dispatch operations and ensure timely scanning and handover of orders

3. Coordinate with courier partners for pickups and manage dispatch documentation

4. Maintain accurate records in WMS and prepare daily dispatch reports and MIS

5. Ensure zero dispatch errors in terms of product accuracy and delivery details

Who Can Apply:

1. Graduates with 1-3 years of experience in e-commerce warehouse operations

2. Candidates with hands-on experience in handling high-volume orders

3. Individuals comfortable working in a fast-paced environment with rotational shifts

Interested candidates can share their CV to mitali.b@myfrido.com