Dispatch Coordinator

Job Description Dispatch Coordinator

Summary

We are looking for a detail-oriented and proactive Sales Coordinator to manage order processing, dispatch coordination, billing activities, and communication between Sales, Production, Store, and Logistics teams to ensure timely order execution and customer satisfaction.

Key Roles & Responsibilities

• Process customer orders received from the Sales Team.
• Coordinate with Production and Store departments for material availability and dispatch planning.
• Prepare invoices, delivery challans, E-Way Bills, and other dispatch documents.
• Arrange transportation and ensure timely dispatch of goods.
• Track order status and update the Sales Team regarding production and dispatch schedules.
• Maintain records of orders, invoices, dispatches, and customer communications.
• Coordinate with Accounts, Production, Store, and Logistics teams for smooth operations.
• Resolve order-related issues and support customers effectively.

Required Skills

• Strong communication and coordination skills.
• Knowledge of order processing and dispatch procedures.
• Proficiency in MS Excel and ERP software.
• Good follow-up and multitasking abilities.
• Attention to detail and documentation accuracy.

Qualifications

• Graduate in Commerce, Business Administration, or any related field.
• 25 years of experience in Sales Coordination, Dispatch, Logistics, or Order Processing.

Reporting To

Sales Manager / Marketing Manager