Digital Coordinator

Role Overview

The Digital Coordinator is an operations-focused role responsible for executing day-to-day content administration tasks that support the studio and retouch production pipeline. This role handles the routine but essential work that keeps products live, accurate, and commercially ready across our e-commerce platforms

.This is not a creative or retouching role. We are looking for someone who is detail-oriented, process-driven, and comfortable working at volume across multiple brands and categories. The ideal candidate has experience in e-commerce content operations and understands how product imagery flows from production to platform

.Accuracy and consistency are critical. Every task in this role directly impacts what the customer sees on site

.
Key Responsibiliti

es
Image & Asset Managem

• entExecute image replacements across platforms, ensuring correct SKU mapping and file specificati
• onsProcess sequence changes to align with visual merchandising and brand guideli
• nesUpload and quality-check supplier-provided images to meet internal standa
• rdsAdd and remove product images as directed by brand and buying te
• amsManage dimension images, infographics, and blurb images to support product detail pa

ges
Quality & Post-Production Sup

• portComplete post-QC fixes flagged during the review pro
• cessIdentify and fix issues with agency-delivered images that do not meet specificat
• ionsMaintain consistency in file naming, formatting, and delivery stand

ards
Coordination & Communic

• ationManage concept queries via email and tracker, responding within agreed
• SLAsCreate and update category and navigation icons as requested by the e-commerce
• teamTrack all tasks through the team's workflow tools with clear status up
• datesEscalate issues or blockers promptly to the team

lead
Process & Rep

• ortingMaintain accurate task logs to support volume tracking and capacity pl
• anningFollow documented SOPs for all recurring
• tasksFlag process gaps or inefficiencies to support continuous impro

vement
Requi

• rements0-2 years of experience in e-commerce content operations, digital asset management, or a similar coordinati
• on roleStrong attention to detail, particularly around SKU-level a
• ccuracyComfortable working with spreadsheets, trackers, and task managemen
• t toolsClear written communication skills in
• EnglishAbility to work independently and manage task queues at
• volumeExperience in retail or e-commerce is pr