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Deputy Manager - Process Training - Pune

WNS

5 - 10 years

Pune City

Posted: 23/04/2026

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Job Description

Job Description:


Manage NHT for process training

Manage certification of NHT

Lead & direct team to focus in right direction

Planning & review team performance

Coordinate & cooperate with other training & support function for smoother daily transactions

Client Management

Curriculum & Content Re-haul

Floor TNI

Stakeholder Management

Data maintenance & accuracy

Client/ Stakeholder decks preparation

Accurate EWS identification & attrition control

Performance management of team

Manage internal and external audit

Should be able to manage change

Critical competencies for the position:

Team Management

Training & Presentation Skills

Stakeholder Management

Analyzing & Planning

Ownership

Coaching & Counselling Skills

Knowledge/ Qualification:

Graduation from recognized university / Under graduation with 12 months amount of experience

Special Role Requirement / Shift timing:

Should be willing to work in 24*7 work environment

Work Experience

Training Experience: +4 Years preferably from the LTL Industry


Qualification : -


Graduate from a recognized university

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