Deputy Manager - Process Training - Pune
WNS
5 - 10 years
Pune City
Posted: 23/04/2026
Job Description
Job Description:
Manage NHT for process training
Manage certification of NHT
Lead & direct team to focus in right direction
Planning & review team performance
Coordinate & cooperate with other training & support function for smoother daily transactions
Client Management
Curriculum & Content Re-haul
Floor TNI
Stakeholder Management
Data maintenance & accuracy
Client/ Stakeholder decks preparation
Accurate EWS identification & attrition control
Performance management of team
Manage internal and external audit
Should be able to manage change
Critical competencies for the position:
Team Management
Training & Presentation Skills
Stakeholder Management
Analyzing & Planning
Ownership
Coaching & Counselling Skills
Knowledge/ Qualification:
Graduation from recognized university / Under graduation with 12 months amount of experience
Special Role Requirement / Shift timing:
Should be willing to work in 24*7 work environment
Work Experience
Training Experience: +4 Years preferably from the LTL Industry
Qualification : -
Graduate from a recognized university
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