Delivery Operations Senior Analyst
Accenture
5 - 10 years
Bengaluru
Posted: 15/05/2026
Job Description
Designation: Delivery Operations Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Recruitment Senior Analyst manages the end-to-end recruitment lifecycle across multiple functions and hiring levels. The role supports workforce planning, talent mapping, sourcing, assessment, and candidate experience to deliver high-quality hiring outcomes. The analyst partners closely with business leaders, HR, and external stakeholders and is accountable for effective and timely fulfillment of recruitment demand Talent Acquisition - End to End involves managing the entire recruitment process from start to finish. This includes identifying job needs, sourcing candidates, conducting interviews, and making job offers. The goal is to efficiently fill positions with the best talent. Responsibilities also include onboarding new hires and ensuring a smooth transition into the company. This role is crucial for building a strong and effective workforce. Assess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps.
What are we looking for? Education qualification: Graduate The Recruitment Senior Analyst manages the end-to-end recruitment lifecycle across multiple functions and hiring levels. The role supports workforce planning, talent mapping, sourcing, assessment, and candidate experience to deliver high-quality hiring outcomes. The analyst partners closely with business leaders, HR, and external stakeholders and is accountable for effective and timely fulfillment of recruitment demand.
Roles and Responsibilities: •Delivery & Client Management • Manage end-to-end recruitment for frontline, temporary, and professional roles • Execute sourcing strategies using job boards, social media, referrals, alumni networks, direct sourcing, and talent communities • Lead screening, shortlisting, interviews, assessments, and offer management • Post and manage job requisitions on internal career portals • Ensure a timely, engaging, and high-quality candidate experience • Drive employee referral and alumni programs to strengthen pipelines Data, Reporting & Governance • Track recruitment metrics and provide insights to leadership • Share recruitment activity reports with clients and internal stakeholders • Ensure adherence to defined recruitment processes, approvals, and documentation • Manage process metrics including SLA, OLA, and KPIs • Liaise with Service Management teams on client reporting • Raise delivery risks, manage escalations, and perform root-cause analysis Operational Excellence & Continuous Improvement • Identify and implement recruitment process improvements • Maintain dashboards, visual management, and process controls • Partner with Business Excellence teams to support OE initiatives Collaboration & Continuity • Build strong relationships with internal and external stakeholders • Participate in internal and client governance forums and initiatives • Coordinate with IT and BCM teams to ensure BCP/DR readiness Team Management & Development • Recruit and onboard team members • Ensure adequate staffing and skill alignment • Set goals, manage performance, and prepare scorecards • Drive training, knowledge development, and succession planning • Act as first point of escalation for people-related matters • Drive team engagement, morale, and retentionAny Graduation
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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