Delivery Operations Associate Manager
Accenture
14 - 16 years
Bengaluru
Posted: 15/05/2026
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Job Description
Designation: Delivery Operations Associate Manager
Qualifications:BCom/Master of Business Administration
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • The incumbent will have strong end to end knowledge of the Record to Report (RTR) lifecycle and will be responsible for managing and reviewing accounting activities across Retail finance operations. • The role aligns to the Finance Operations vertical and is responsible for determining accurate financial outcomes through analysis of operational data, reconciliations, and period end reporting across monthly, quarterly, half yearly, and year end closes. • Review and oversight of journal entries, balance sheet reconciliations, cash flow / cash forecasting statements, month end close activities, management reports, and audit support. • Ownership of period close governance, including Month end, Quarter end, and Year end close activities, ensuring adherence to close calendars, SLAs, controls, and reporting timelines. • Cash Management: Review and oversight of journals, bank upload entries, balance sheet reconciliations, and resolution of cash related reconciling items. • Intercompany Accounting: End to end ownership of intercompany transactions, including recording, reconciliation, imbalance analysis, netting, and settlement of IC balances across entities. • Fixed Asset Accounting: Oversight of capitalization requests, asset additions, transfers, disposals, depreciation runs, asset roll forwards, reconciliations, and audit support. • Review P&L and balance sheet accounts to identify errors, omissions, or inconsistencies, ensuring timely resolution and accurate financial reporting. • Drive process improvement initiatives, including automation, standardization, simplification, and strengthening of financial controls across RTR processes. • Oversight of account reconciliations across Bank, GL, Balance Sheet, and Retail Store level accounts, ensuring quality, completeness, and audit readiness. • Actively participate in client and stakeholder discussions, providing timely resolutions, insights, and inputs to senior leads and client SMEs. • People and delivery management: Lead, mentor, and manage RTR teams, ensuring productivity, quality, SLA adherence, and capability development.
What are we looking for? •Qualifications Experience & Education • 10–14 years of experience in Record to Report (RTR) within the Finance & Accounting function. • Experience in a BPO / shared services environment retail / co-operative industry is an added advantage. • Bachelor’s degree in finance / accounting or MBA (Finance). •Systems & Applications • Experience working on SAP HANA and other relevant finance systems is preferred and considered an added advantage. • Strong working knowledge of MS Excel and MS Word. • Advanced Excel skills (e.g., complex formulas, data analysis, pivot tables) will be an added advantage. Communication & Interpersonal Skills • Ability to interact effectively with customers and client SMEs for daily operational and governance activities. • Excellent verbal and written communication skills, enabling effective interaction with clients and internal stakeholders via calls and emails. • Ability to work closely with team leads and stakeholders to drive process and organizational initiatives. • Capable of communicating clearly and professionally with client reconciliation SMEs and third-party teams, and of raising timely, accurate, and well-articulated queries.
Roles and Responsibilities: •• Exposure to automation, RPA, analytics, or AI enabled finance solutions (e.g., automated reconciliations, anomaly detection, close analytics, Gen AI assisted reporting or commentary) will be a strong advantage. •• Strong understanding of various account reconciliations (Bank / Balance Sheet / GL / Store accounts) across daily, weekly, and monthly frequencies. • Perform variance analysis and provide clear reason codes for open or aged items. • Execute and manage month end close activities as per the agreed close calendar. • Drive resolution of open items; raise timely and accurate queries with clients and third parties where required. • Prepare and post journal entries with appropriate approvals from clients or team leads. • Ensure high accuracy and productivity for activities within scope. • Perform quality reviews of reconciliations and client / third party queries, and share outcomes with SMEs and stakeholders. • Interact with client SMEs and internal leads on daily operations, issue resolution, and process related matters. • Demonstrate strong written and verbal communication skills for effective stakeholder engagement.BCom,Master of Business Administration
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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