Database Manager

We are looking for a proactive and detail-oriented Database Manager with strong expertise in Salesforce CRM to join our team at Empor Marcom.

Key Requirements:

• 3+ years of experience in CRM operations
• Strong hands-on experience with Salesforce CRM
• Good understanding of Salesforce Trailblazer
• Experience managing B2B databases and CRM processes
• Strong stakeholder management and cross-functional coordination skills
• Prior exposure to events, media, or marketing industry is preferred

Key Responsibilities:

• Manage and optimize Salesforce CRM operations and workflows.
• Handle B2B database management, segmentation, cleansing, and enrichment activities.
• Collaborate with internal stakeholders including sales, marketing, operations, and leadership teams to support business objectives.
• Act as a point of contact for CRM-related coordination and stakeholder communication.
• Utilize Salesforce Trailblazer for continuous learning and implementation of CRM best practices.
• Generate reports, dashboards, and actionable insights for business teams.
• Ensure CRM data accuracy, consistency, and process compliance.
• Support event and marketing campaigns through CRM execution and tracking.
• Coordinate with cross-functional teams for lead management and campaign effectiveness.
• Coordinate/collaborate with salesforce partners for CRM enhancement.