Data Operations Analyst

We welcome you to join one of the world’s top five most admired and prominent companies. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Come join us to be the best financial services company in the world which is formed to foster a creative, inclusive work environment that always values employees’ personal and professional development. 

As a Fund Servicing Analyst within JPMorganChase, you will play a crucial role in our fund servicing operations. Your primary focus will be on executing routine transactions and collaborating with various teams. You will also apply your knowledge of fund servicing to ensure smooth operations, while also identifying opportunities for process improvements. Your emotional intelligence will help you build strong relationships and influence better outcomes. This role is an excellent opportunity to develop your skills and contribute to our team's success.  

Job responsibilities  

• Provide technical support for financial reporting systems and vendor tools to ensure accurate, efficient report generation.
• Prepare financial statements and management/regulatory reports in accordance with GAAP and applicable requirements.
• Partner with finance and accounting teams to troubleshoot and resolve financial reporting technical issues.
• Perform data analysis to identify trends, variances, root causes, and process improvement opportunities.
• Maintain and update documentation for reporting procedures, controls, and technical specifications.
• Support implementation, enhancement, and upgrades of financial reporting systems and related tooling.
• Deliver training and ongoing user support on financial reporting tools, processes, and best practices.
• Monitor adherence to internal controls, policies, and procedures impacting financial reporting.
• Assist with audit readiness and provide support to internal/external auditors, including evidence gathering.
• Execute routine fund servicing transactions accurately, collaborating with operations to streamline workflows and improve efficiency.
• Promote strong client and stakeholder outcomes through active listening, continuous improvement (innovation/design thinking), and vigilant cybersecurity practices to protect systems and data.

Required qualifications, capabilities, and skills  

• Bachelor’s or Master’s degree in Accounting, Finance, Engineering, or related field and 

  5+ years of experience in financial reporting and/or technical support roles

• Strong understanding of financial reporting standards (GAAP and IFRS)
• Proficiency with financial reporting systems/tools (e.g., SAP, Oracle, Confluence/Unity, DFIN Arc)
• Basic coding knowledge (scripting/automation concepts)
• Excellent analytical, problem-solving, and troubleshooting skills (reporting and system issues)
• Strong attention to detail; consistent focus on accuracy and data integrity
• Ability to analyze financial data, identify trends/variances, and deliver actionable insights
• Strong communication skills; can explain complex financial topics to non-financial stakeholders
• Collaborative, team-oriented style with effective cross-functional partnering
• Baseline knowledge of fund servicing operations and client focus and continuous improvement (active listening; innovation/design thinking)

Preferred qualifications, capabilities, and skills :

• Experience with data analysis and reporting tools (e.g., Excel, Power BI) is a plus.