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Customer Support Specialist

TP

2 - 5 years

Mumbai

Posted: 27/04/2026

Getting a referral is 5x more effective than applying directly

Job Description

Hi All,


We are hiring for Blended Process- Voice & Email for Teleperformance Malad Mumbai


Batch Start Date: 27th April 2026(Monday)


Location - Mumbai Malad


Graduation is must


CAB Facility will be provided Only b/w 10pm to 5AM.

that to within Transport boundary


Key Responsibilities:


- Handle queries related to flight bookings, cancellations, refunds & itinerary changes


- Provide accurate information on fares, baggage policies & travel guidelines


- Manage bookings via internal tools & CRM systems


- Ensure high customer satisfaction and resolution within SLA


- Maintain accurate and updated customer records



Eligibility Criteria:


- Minimum 6 months experience in International Chat / Voice / Travel Process


- Strong written communication skills


- Immediate joiners preferred


- Graduate freshers can also apply



Benefits:


- 5 Days Working


- Rotational Week Offs


Feel Free to contact on +91 8800933907I Sohail.Khan21@teleperformance.com


Thanks & Regards,

Sohail Khan

Talent Acquisition | Teleperformance

M +91 8800933907I Sohail.Khan21@teleperformance.com

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