Customer Support Specialist

Were Hiring Customer Support Professionals | All Levels

Bangalore | Manyata Tech Park

Andor Tech (Deployed to Leading Retail MNC)

Hybrid | 24/7 Rotational Shifts (US Time Zones)

1. Customer Support Executive (Fresher) | 01 Year

What youll bring:

• Bachelors degree
• 01 year experience (Chat/E-mail preferred)
• Strong communication & customer empathy
• Basic problem-solving and ownership mindset
• Ability to handle queries and minor escalations

2. Customer Support Specialist (Mid-Level) | 13 Years

What youll bring:

• Bachelors degree
• 13 years of customer support experience
• Strong stakeholder handling & escalation management
• Analytical thinking and solution-oriented approach
• Ability to perform in fast-paced environments

Good to have: US process experience / cultural awareness

3. Senior Customer Support Leader | 10+ Years

What youll bring:

• 10+ years in contact center / retail / financial services
• Strong people leadership & team management experience
• Expertise in KPI tracking, coaching & talent development
• Excellent communication & stakeholder management
• Strong technical aptitude (MS Office & service tools)

Hiring Process

• Assessment Test
• Face-to-Face Interview (In-person)

Important

• Immediate joiners only
• Laptop required for assessment
• Flexible availability (MonFri)
• Excellent communication skills mandatory

Apply Now

Send your resume to: anusha.shetty@andortech.com

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