Customer Support Representative

• Hi,

• We have an urgent opening in Agra Location. PFB details If Interested Pl share profiles:

Language- Hindi/ Average English

• Inbound Call by Customer and solve queries, register complaints.
• Proactively keeps up to date on new procedures.
• Complete understanding of the platform and Products.
• Complete ability and empowerment to provide end to end resolution (including online and offline if required)
• Focus on achieving first time right (FTR) for all the handled queries, complaints and requests

Design

• Ability to find an effective solution in a simple and clear manner. Should proactively keep the customers and stakeholders informed about the issue and take corrective actions accordingly

Outcomes

• To keep himself/herself updated about the latest happenings around and asks questions which impacts customers delight

Salary- 10 k in Hand

Looking who can join Immediately.

Location- Agra