Customer Support Representative
The name strings
2 - 5 years
Mumbai
Posted: 29/04/2026
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Job Description
Job Type: Full-time (Work from office)
Job Location: Turbhe, Navi Mumbai
Salary: 20-25K Monthly in hand.
Job description:
The job profile is for acustomer support executive. The responsibilities for this role shall be :
- Reply to inbound emails and instagram DM from customer
- Reply to inbound whatsapp messages
- Reply to inbound calls from customers
- Export list of orders from system everyday using our backend
- Use our third party apps and backend software to Resolve customer queries and issues
- Co-ordinate with fulfilment team
- Manage Inventory & day to day Ops.
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