Customer Support Internship

Location: Noida, Sector 65 (Work from Office)

Type: Full-time WFO

Experience: Freshers Only

Stipend: Upto 15K

Immediate Joiners Preferred

About Ishkaara

Ishkaara is one of Indias fastest-growing accessories brands bold, trend-driven, and loved by

Gen Z & Millennials. From statement jewellery to everyday pieces, our collections are designed to

make an impression. As we continue to grow rapidly across digital platforms, were looking for a

dedicated Customer Support Executive to ensure a smooth and positive experien for our customers.

About the Role

We are looking for a friendly, responsible, and customer-focused Customer Support Internship who can

handle customer queries efficiently and maintain a positive brand experience. You will be the first

point of contact for customers and help resolve their concerns related to orders, products, and

services.

Key Responsibilities

Handle customer queries via calls, WhatsApp, social media, and email.

Assist customers with order status, product details, returns, exchanges, and refunds.

Resolve customer complaints in a professional and timely manner.

Coordinate with the operations and warehouse teams for order-related issues.

Maintain records of customer interactions and follow up when required.

Ensure a positive and helpful experience for every customer interaction.

Required Skills & Qualifications

Good communication skills in Hindi & English.

Basic knowledge of customer handling and problem-solving.

Ability to remain calm and polite while handling customer concerns.

Basic computer skills and familiarity with WhatsApp, email, and Excel.

Responsible, patient, and customer-oriented mindset.

Ability to work from office and manage daily support tasks.

How to Apply

Send your CV to navya@ishkaara.com

Subject: Customer Support Intern Your Name

Customer Support Intern