Customer Support Executive
ZingHR
5 - 7 years
Pune City
Posted: 12/07/2026
Job Description
We're Hiring | Customer Support Executive / Senior Customer Support Executive
Location: Pune
Join ZingHR, a leading HRMS/HCM SaaS company, and help deliver an exceptional support experience to enterprise customers.
What You'll Do:
Resolve customer queries via calls, emails, chats, and tickets.
Support HRMS modules like Payroll, Attendance, Leave & Employee Management.
Troubleshoot product issues and collaborate with Product & Engineering teams.
Ensure timely issue resolution and high customer satisfaction.
What We're Looking For:
25 years of experience in HRMS/HCM Customer Support
Experience with Payroll, Attendance, Leave, or HRMS applications
Strong communication and problem-solving skills
Experience with ticketing tools is an added advantage
Preferred Companies: UKG, ADP, PeopleStrong, Darwinbox, Keka, Spine Technologies, greytHR, Ramco, HROne, Pocket HRMS, HRMantra, ZingHR.
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