Customer Support Executive

ABOUT US

We're a fast-growing kids' educational toy brand on a mission to pull children away from screens and replace that time with hands-on, imaginative, screen-free play. Our toys aren't just products; they're experiences that spark curiosity and build real skills.

WHAT YOU'LL DO

Handle inbound customer queries via calls, WhatsApp, and email and genuinely resolve them

Engage with parents, understand their concerns, and confidently recommend the right products

Convert curious inquiries into confident purchases through meaningful conversations

Be the voice of the brand warm, knowledgeable, and helpful every single time

Maintain records of interactions and feedback in CRM tools

Coordinate with internal teams for order tracking, returns, and escalations

Share customer insights that help improve product communication and experience

WHO WE'RE LOOKING FOR

Currently pursuing or recently completed graduation from a top-tier college in Delhi NCR.

Excellent spoken English and Hindi you can hold a natural, flowing conversation

Confident on calls you don't just answer questions, you engage and convert

Genuinely excited about child development, education, and screen-free play

Reliable, punctual, and comfortable commuting to Sector 27, Noida daily

Local candidates from Delhi NCR strongly preferred no relocation support

Comfortable with basic tools like Google Sheets, WhatsApp Business, and CRMs

THE DETAILS

Location- Sector 27, Noida Work from office, daily

Type- Full-time Internship (36 months, extendable)

Eligibility- Final year or recent grad, top Delhi NCR colleges only

Commute- Must be comfortable travelling to Noida daily

Role Type- Voice + chat support, customer conversion

Growth- High-performing interns considered for full-time roles

Competitive Paid Stipend Paid Monthly

This is a paid internship. We value your time and your effort.

WHY YOU'LL LOVE THIS

Work on a product that actually makes a difference in kids' lives

Real responsibilities from day one not just shadow work

Learn sales psychology, customer handling, and brand communication hands-on

Be part of a small, energetic team where your voice actually matters

Strong performers get fast-tracked to full-time roles with real growth

Only Delhi NCR candidates comfortable with daily Noida commute will be considered