Customer Support Executive

Job Description: Customer Support Executive (Data Processing)

We are looking for detail-oriented and proactive individuals to join our Data Processing team in Indore. In this role, you will play a critical part in maintaining platform integrity by managing document verification, transaction accuracy, and security.

Role Overview

• Position: Customer Support Executive (Backend/Data Processing)
• Location: Indore
• Shifts: Rotational (Includes Night Shifts)
• Joining: Immediate Joiners Only

Salary & Benefits

• CTC: 16,000 per month
• In-Hand: 13,000 per month
• Additional: Shift allowances (as per policy)

Main Responsibilities

• Partner Onboarding: Review and verify essential documents (DL, RC, Insurance, etc.) to ensure compliance and validity.
• Trip & Transaction Review: Audit trip details, including fares, routes, and cancellation reasons to maintain system accuracy.
• Fraud Detection: Monitor and identify suspicious activities, fake accounts, or fraudulent patterns to protect the platform.
• Data Entry & Validation: Update and maintain internal records and databases with high precision and speed.

Eligibility Criteria

• Education:
• Undergraduates: Minimum 6 months of relevant experience required.
• Graduates: Freshers are welcome to apply.
• Skills:
• Basic computer knowledge and familiarity with data entry.
• Strong attention to detail (eye for spotting errors in documents).
• Ability to work in a fast-paced, target-driven environment.
• Comfortable working Rotational & Night Shifts.

Contact Information

Interested candidates can reach out to:

• Contact Person: Manik Vashist
• Contact Number: 7986545758
• Manik.Vashist@teleperformancedibs.com