Customer Support Executive

Job Description

Company Description

Protouch is Indias leading beauty-tech brand, redefining personal care with luxurious, high-performance, technology-driven devices. From hair care to skincare, we create professional-grade tools designed to deliver a premium, salon-like experience at home. Guided by innovation and science-backed solutions, Protouch is committed to making beauty routines smarter, safer, and effortlessly elevated. Learn more at www.protouchskin.com.

Role Description

This is a full-time, on-site role for a Customer Support Executive based in Ahmedabad. The role involves handling customer inquiries, providing online and technical support, ensuring customer satisfaction, and resolving issues professionally and efficiently. The Customer Support Executive will also manage communications across channels to deliver exceptional customer service experiences.

Qualifications

• Proficiency in Customer Support and Customer Service to assist clients effectively.
• Skills in Online Support and ensuring Customer Satisfaction.
• Experience in Technical Support for addressing product-related queries and solutions.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively within an on-site team setting.
• Previous experience in customer interaction (0.6-1 year) is preferred.

How to Apply: Interested candidates may apply with the updated resume at hr@protouchskin.com