Customer Support Executive

If you are interested in joining our team, please share your resume at pranshulkatariya@policybazaar.com or WhatsApp at 9311093328

Company: Policy Bazaar Insurance Brokers Pvt. Lt

d.Location: Sector 44, Gurugr

amEmployment Type: Full-ti

meSalary range: 2.5 - 4LPA, depending on relevant experienc

e.

Job Descript

ion:
Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your sk

ills.

Responsibi

lities:
- Handle customer inquiries via phone, email, a

nd chat.
- Provide detailed information about our products and

services.
- Assist customers in making informed decisions about their insura

nce needs.
- Maintain accurate records of customer interactions and tr

ansactions.
- Resolve customer complaints in a professional and ti

mely manner.
- Collaborate with team members to improve customer

satisfaction.

Requirements:


- Experience: 0-4 years in custome

r service or sales.
- Excellent communication and i

nterpersonal skills.
- Ability to handle high-pressure situations and resolve c

onflicts effectively.
- Basic computer skills and familia

rity with CRM systems.
- Strong problem-solving abilities a

nd attention to detail.
- High School Diploma and Bach

elor's degree prefe

rred.


Working Condi

tions:


- 6-day working week.


We d