Customer Support Executive

We're Hiring: Customer Support Executive

Location: Mumbai

Experience: 5 Years

Notice Period: Immediate Joiners Preferred

We are looking for a Customer Support Executive with a Medical/Healthcare background to join our team. If you have excellent communication skills and a passion for helping customers, we'd love to hear from you!

Key Responsibilities

• Handle inbound and outbound customer queries professionally.
• Provide accurate information and resolve customer concerns promptly.
• Coordinate with internal teams to ensure timely issue resolution.
• Maintain high levels of customer satisfaction and service quality.
• Record and update customer interactions in the system.

Required Skills

5 years of experience in Customer Support.

Medical/Healthcare background is mandatory.

Excellent verbal and written communication skills.

Strong customer service and problem-solving abilities.

Basic computer knowledge and experience with CRM tools is an added advantage.

Ability to handle patient queries with empathy and professionalism.

Basic computer skills and experience with CRM or hospital management systems are an added advantage.

Share your updated resume or tag someone who would be a great fit at anamika.tiwari@obrimo.com