Customer Support Executive

We are looking for enthusiastic and customer-focused professionals to join our team as Customer Support Executives.

Role: Customer Support Executive

Eligibility: Any Graduate / Undergraduate

Experience: Minimum 6 months of BPO/Customer Support experience (E-commerce background preferred)

Job Details:

• 5.5 Days Working
• Rotational Shifts & Rotational Offs
• HR & Operations Round
• C1 US Voice Versant Required

Benefits:

• Cab service

Key Responsibilities:

• Handle customer queries and provide timely resolutions
• Deliver excellent customer service and ensure customer satisfaction
• Maintain accurate records of customer interactions
• Follow process guidelines and quality standards
• Escalate unresolved issues to the concerned team whenever required
• Meet individual and team productivity targets
• Build positive customer relationships through professional communication

Interested candidates can share their updated resume at:

anushka.p@jmdtechnologiesinc.com