Customer Support Executive

Were Hiring: Junior Customer Support & Implementation Analyst HealthPilot

Are you a recent graduate interested in healthcare and technology? Join our team and help hospitals successfully implement and use HealthPilot.

This is an entry-level opportunity for freshers and candidates with up to one year of experience. Previous healthcare technology experience is not requiredwe will provide complete product and implementation training.

Key responsibilities:

Support the implementation of HealthPilot at hospital sites

Train and guide hospital staff on using the platform

Provide ongoing user support and resolve basic queries

Observe how hospital teams use the product and identify areas where they need assistance

Gather user feedback and share actionable insights with our product and development teams

Help improve product adoption and the overall customer experience

Were looking for someone who:

Is a recent graduate or has up to one year of work experience

Has good communication and interpersonal skills

Is comfortable training and supporting hospital staff

Is patient, proactive, and willing to learn

Can understand technology and explain it in simple terms

Is willing to travel to hospital sites when required

Graduates from healthcare, life sciences, pharmacy, nursing, hospital administration, business, IT, or related fields are encouraged to apply.

Location: Nungambakkam

Employment type: Full time

Training will be provided. If youre eager to begin your career in digital health and make a meaningful impact, wed love to hear from you!

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