Customer Support Engineer
LTIMindtree
2 - 5 years
Bengaluru
Posted: 14/05/2026
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Job Description
Notice Period: Immediate to 15days
Minimum 3+ yrs of experience.
- Job Description:
- Strong communications skills
- Excellent spoken and written English communication skills.
- Effective, polished interaction with customer to gather information quickly.
- explain customer responsibilities in resolving issue.
- communicate next steps and status; and inspire confidence.
- Demonstrable troubleshooting skills.
- Cross-team collaboration.
- Technical understanding of commerce platform concepts and procedures including online services, Order to Cash operations and general billing and commerce systems processes (e.g., invoicing, credit card transactions).
- Technical aptitude sufficient to develop an understanding of the Azure Platform and architecture.
- Online Account/Login troubleshooting skills. Exploratory learning skills.
- The Azure Support Engineer provides business critical support to Azure customers around the world through various support offerings.
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