Customer Support Associate

Job Title: Customer Support Associate (Entry Level) International Voice Process

Location: Bangalore (In-Person Interview only)

Job Description:

We are hiring Customer Support Associates for an International Voice at our Bangalore location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.

Key Responsibilities:

• Handle customer calls for international clients professionally and efficiently
• Understand customer requirements and help them with best available options
• Maintain high standards of communication and customer satisfaction
• Adhere to process guidelines and quality parameters
• Document customer interactions appropriately

Eligibility Criteria:

• 10+2/Graduate freshers with Non Tech background are eligible to apply.
• 10+2/Graduates with experience in International Voice BPO domain Mandatory.
• Excellent verbal communication skills in English
• Customer-focused mindset and problem-solving ability.

Work Schedule:

• 5 days working from office
• 2 Week offs
• US Shift or Rotational Shift

How to Apply:

To apply for this job, click on the below mentioned link and register yourself.

https://smrtr.io/yFHyT