Designation: Customer Success Representative

Experience : 1-2 years

Location - Andheri East, Mumbai

Salary: Upto 4Lakhs

About AssessHub:

We are a B2B SaaScompany offering an AI-powered skills assessment and talent analytics platform.

Our platform also includes SuperBot, an AI assistant that automates hiring and employee development, making workforce decisions faster and smarter.

Trusted by over 100clients across 9 industries, we empower organizations with data-driven hiring and HR automation solutions.

Learn more at www.assesshub.com

What Youll Do:

At AssessHub, once a deal is almost closed, this role takes over and ensures successful execution.

This role will own:

1.Client Requirement Understanding

2.Assessment Setup & Customization

3.Account Configuration

4.Trial & Pilot Execution

5.Client Training

6.Rollout Support

7.Ongoing Account Support

8.Internal Coordination

This is NOT a role for:

Ticket-based support profiles

Pure backend operations roles

Non-client-facing execution roles

This role is for someone who can:

Understand client needs and convert them into execution

Set up and configure SaaS workflows

Run pilots and solve implementation gaps

Train client HR teams confidently

Handhold clients through rollout and adoption

Ideal background:

SaaS Implementation

Customer Success

Client Onboarding

HR Tech / Product Implementation

If you enjoy owning client success from onboarding to adoption, we should talk.

Send your resume to: mrinmayee@assesshubmail.com

Customer Success Representative