Customer Success Manager

Were Hiring Customer Success Manager

At Sollu, were transforming how hospitals and clinics connect with their patients through AI-powered communication & engagement tools.

We work with healthcare providers, helping them reduce no-shows, boost patient appointments, and deliver smarter care experiences and we are growing fast!

Experience: 26 yrs in Customer Success / Account Management (SaaS or HealthTech preferred)

What youll do:

• Own relationships with hospitals & clinics onboarding, training, adoption & renewals
• Help clients use our products to improve patient communication, patient engagement & ROI
• Drive usage, upsell new modules & identify growth opportunities
• Partner with Product & Tech teams to solve customer needs
• Be the trusted advisor for hospital administrators & CXOs

You should have:

• Strong communication skills
• Bachelor's degree
• Strong client management & consultative skills
• Experience with enterprise or mid-market accounts
• Healthcare IT / SaaS / CPaaS background (bonus)
• Data-driven mindset & ability to show measurable value

Why join us?

Shape the future of AI-driven healthcare communication

Fast growth, big impact, and real ownership

Work directly with the founders and a passionate product team

If youre passionate about healthcare technology and love making customers successful, we would love to hear from you! Mail your resume at hr@sollu.in