Customer Specialist

Hiring: Customer Support Executive Voice Process

Company: Teleperformanc

eLocation: Gurgaon Downtow

nShift: Night Shift (6:30 PM onwards

)Working Days: 5 Days a Wee

kTransportation: Both-side Cab Facility Provide

d
Work Locati

onGurgaon Downto

wn
About the R

oleTeleperformance is hiring dynamic and customer-focused professionals for its Voice Process team. If you have experience in customer service, BPO, voice support, sales, or upselling and are looking for a growth-oriented career with a global organization, this opportunity is for y

ou.
Key Responsibili

• tiesHandle inbound and/or outbound customer calls professiona
• lly.Resolve customer queries, concerns, and complaints efficien
• tly.Deliver excellent customer service and ensure high customer satisfact
• ion.Identify customer needs and recommend suitable products or servi
• ces.Achieve assigned upselling and cross-selling targ

ets.

Eligibility Cr

• iteriaGraduate in any disci
• pline.Minimum 6 months of experience in Customer Support, Voice Process, BPO, Customer Service, Sales, or Upse
• lling.Excellent verbal communication and interpersonal s

kills.

What

• We Offer5-day wo
• rk week.Both-side cab facility for safe and convenient transpo
• rtation.Opportunity to work with a global leader in customer experience man

agement.
Interested candidates can share their details in the followin

g for

mat:Name:Current

Location:Total Ex

perience:Relevant Experience (Customer Support/Voice Process/Up

selling):Last Draw

n Salary:Notice Per

iod (NP):
Interested candidates share their de

tails hereNote- in subject line please mention CV for

Upselling"Diksha.Saxena@teleperfo