Greetings Jaipur!

Join Our Team!

Teleperformance welcomes you to be a part of our dynamic team!

Job Role: Customer Care Executive (International process, Inbound)

Location: Jaipur

Job Type: Full-time

About the Role: We are seeking enthusiastic and customer-focused individuals to join our

team as Customer Care Executives. As a Customer Care Executive, you will be responsible

for providing exceptional customer service to our clients via inbound calls/chats and

handle escalation cases.

Responsibilities:

- Handling customer inquiries and resolving issues via calls and chats

- Providing product/service information to customers

- Meeting and exceeding customer satisfaction targets

- Maintaining accurate records of customer interactions

- Collaborating with team members to achieve team goals

Requirements:

- Minimum 12th pass qualification

- Fresher and experienced both can apply

- Excellent communication and interpersonal skill in English.

- Comfortable in hardcore night shift

Shifts: Rotational Shifts with 5 working days and 2 rotational week off

Salary:

For Chat: 26k CTC, 19k in hand + 2500 PLI

Interview Rounds

1) HR round

2) Operation round

3) Assessment round

We look forward to welcoming you!!

Customer Service Representative