Customer Service Representative

We're Hiring: Customer Support Executive | Jaipur (Sitapura) | On-site

Are you looking to start or grow your career in customer support? Join our team as a Customer Support Executive in Jaipur (Sitapura) and help deliver exceptional customer experiences through email and chat support.

Location

Jaipur Sitapura (On-site)

Role: Customer Support Executive

Key Responsibilities:

Assist retail sellers with account, inventory, and order-related queries via email and chat.

Resolve customer concerns efficiently while maintaining high service quality.

Communicate professionally with excellent grammar, tone, and formatting.

Meet performance metrics, including response time and customer satisfaction.

Navigate multiple internal systems to troubleshoot and resolve customer issues.

Eligibility

• Graduate in any discipline
• Freshers and experienced candidates are welcome to apply
• Comfortable working in a 247 rotational environment
• Willing to work on-site in Jaipur (Sitapura)

Work Schedule

• 5.5 working days per week

Transportation

• Cab facility available within a 25 km radius of the Jaipur facility.
• Candidates must reside within the operational cab service area.

Important

This is a 100% on-site role. Remote or work-from-home applications will not be considered.

If you're passionate about customer service and ready to build your career with us, we'd love to hear from you!