Customer Service Representative

Job Title: Customer Support Representative (CSR)

Location: Jaipur

Job Overview

We are hiring Customer Support Representatives for our Jaipur location. Both freshers and experienced candidates are welcome to apply. The role involves handling customer interactions and providing timely and effective support.

Key Responsibilities

• Handle inbound and/or outbound customer queries through calls, emails, or chats
• Provide accurate information and resolve customer issues in a professional manner
• Maintain customer records and document interactions as per process guidelines
• Meet quality standards, productivity targets, and compliance requirements
• Ensure a positive customer experience at all times

Eligibility Criteria

• Education: Graduate (mandatory)
• Experience: Freshers and experienced candidates can apply
• Salary: 21,000 net (in-hand) per month

Working Details

• Working Days: 5 days a week
• Shifts: Rotational shifts, including night shifts
• Weekly Offs: Rotational

Required Skills

• Good communication skills (English/Hindi)
• Basic computer knowledge
• Customer-focused attitude and problem-solving skills
• Willingness to work in rotational and night shifts

Why Join Us

• Stable 5-day working environment
• Opportunity to work with a reputed organization
• Growth opportunities for both freshers and experienced professionals

For more information reach out to HR - Neha

8008325085

mamidi.neha@teleperformancedibs.com