Customer Service Representative

Job Title: Customer Care Executive (WFO)

Location: Mohali

Employment Type: Full-time

Work Mode: Work From Office (WFO)

Joining: Immediate Joiners Preferred

Job Overview

We are hiring Customer Care Executives for a Work From Office role in Mohali. Freshers and experienced candidates can apply. This role is ideal for candidates who are flexible with shifts and eager to build a career in customer support.

Salary & Benefits

• In-hand Salary: 30,000 per month
• Additional Allowance: 1,700 per month (added after completion of 3 months)
• Other benefits and incentives as per company policy
• Career growth opportunities

Work Schedule

• Rotational Shifts
• Must be flexible to work night shifts as well
• 5 days working with rotational weekly offs

Key Responsibilities

• Handle customer interactions via calls/chat/email professionally
• Address customer queries, concerns, and service requests
• Maintain accurate customer records and documentation
• Ensure high levels of customer satisfaction
• Adhere to process and quality guidelines

Eligibility Criteria

• Education: Graduate (any stream)
• Experience: Freshers & experienced candidates can apply
• Good communication skills
• Basic computer knowledge
• Willingness to work in rotational shifts and night shifts
• Immediate joiners preferred

Skills Required

• Strong communication and interpersonal skills
• Customer-focused approach
• Problem-solving abilities
• Adaptability to shift-based work environment

For more information reach out to HR - Neha

8008325085

mamidi.neha@teleperformancedibs.com