Customer Service Representative

Customer support Executive Non Voice (Chats & Emails)

Location: Malad, Mumbai

Shift: Rotational Shifts

CTC:

• Experienced: 4,32,000 PA (Min 6 months Exp Required)

Role Overview:

Handle nonvoice fraud and risk operations through chats and emails. The role involves transaction monitoring, data verification, and identifying suspicious activities while ensuring accuracy and compliance.

Key Responsibilities:

• Monitor and analyze transactions for fraud risks
• Verify customer and transaction data
• Handle customer queries via chat and email
• Maintain accurate documentation and follow risk guidelines

Eligibility & Skills:

• Graduate (any stream)
• Freshers & experienced candidates welcome
• Typing speed: 32 WPM with 90%+ accuracy
• Basic computer & MS Excel knowledge
• Strong attention to detail

Selection Process:

HR Interview Assessment Operations Interview

Interested candidates can share their CV at shaizeen.pirjade@teleperformancedibs.com or contact 7045050321.