Customer Service Representative

Hiring: Associate Customer Experience (02 yrs)

Freshers + Early Career | Onsite-Bengaluru | US Shift-10 PM to 7 AM

Compensation: 4-4.5 LPA (Including PF and PGDM monthly fees of 6,666)

Want to break into Customer Success at a fast-growing global edtech?

Eligibility Criteria:

1. This role is only for graduates (postgraduate candidates should not apply).
2. You must have exceptional spoken and written English communication skills.
3. Pursuing the PGDM program along with this job is mandatory and non-negotiable.

About the company:

Codeyoung is building the next generation of creators by teaching kids how to code through hands-on learning.

This role is your gateway to owning real customer relationships from Day 1.

Why this role stands out:

Work directly with global (US) customers

Build end-to-end relationship management skills

Exposure to customer success, ops & product teams

High ownership not just support, but actual impact

Perfect for freshers aiming to enter CS / SaaS careers

What youll do:

Manage customer relationships & drive engagement

Ensure smooth learning experience for users

Act as the bridge between customers & internal teams

Identify risks + proactively solve for customer success

Deliver high satisfaction & long-term retention

Who should apply:

02 yrs experience (or strong internships)

Strong communication + problem-solving mindset

Someone who actually enjoys talking to customers

Comfortable working in US shifts (10 PM 7 AM)

Feel free to share your resume at hello@skillveda.ai