Customer Service Representative

Job Title: Customer Service Representative (On-Site Ahmedabad)

Company: NetRTech Solutions LLP

About the Company

NetRTech Solutions LLP specializes in placements, technology consulting, project execution, product development, sales, and training. We are committed to delivering innovative solutions and exceptional results for our clients.

Role Overview

We are hiring Customer Service Representatives for a full-time, on-site role in Ahmedabad. The selected candidates will be responsible for delivering high-quality customer support and ensuring a positive customer experience.

Key Responsibilities

• Handle customer inquiries and concerns efficiently
• Provide accurate information and resolve issues promptly
• Maintain strong customer relationships
• Ensure high levels of customer satisfaction
• Manage multiple tasks in a fast-paced environment

Required Skills & Qualifications

• Strong communication and interpersonal skills
• Problem-solving and multitasking abilities
• Attention to detail
• Positive and patient attitude
• Prior experience in customer service is an advantage
• Fluency in multiple languages is a plus
• Minimum qualification: High school diploma or equivalent

Salary & Benefits

• CTC Range: 26,000 38,000 per month
• Additional night shift allowance (40/hour extra)
• Free meals during shifts
• Cab facility provided
• Accommodation provided for 5 days upon relocation

Job Location

Ahmedabad (On-site role)

Contact Details

HR Team Simran

8618208176

Job Type: Full-time