Customer Service Representative

Walk in Interview _ Fresher _Voice _ 29th and 30th June 2026 (HealthCare Process)

Interview locatio

n:Special Economic Zone 33, ETA TECHNO PARK, Rajiv Gandhi Salai, Navalur, Tamil Nadu 6001

30
Shift: Us Shi

ftsMode of interview: Wal

kin
Date: 29th and 30th

JuneTiming: 11:30 AM to 2:0

0 PM
Contact HR: Monica Cel

een G
Designation: Process Ass

ociate
Introduction to the Organi

zation.
HCLTech is a global leader in technology services and solutions, renowned for driving digital transformation across industries. With a presence in over 50 countries and a commitment to innovation, HCLTech empowers clients to achieve their business goals through cutting-edge IT services, engineering, and business process solutions. The company values agility, integrity, and excellence, and has consistently been recognized for its industry leadership and dedication to sustainable growth and employee deve

lopment.
Overview of

the Role
The Process Associate will play a crucial role in ensuring seamless customer operations within the Order-to-Cash domain. This position focuses on delivering exceptional customer service through email and chat channels, maintaining data accuracy, and driving process improvements. The role directly contributes to operational efficiency and enhances client satisfaction, supporting the company's objective to deliver world-class solutions and

services.
Detailed Respo

• nsibilities
  Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer s
• atisfaction.Accurately enter, update, and manage data across multiple systems an
• d databases.Troubleshoot customer problems, provide actionable solutions, and escalate complex issues to senior support teams

as required.
Skill

Requireme

• nts
  Must-Have:
  Strong written communication skills, especially for email an
• d chat support.Arts & Sc

ience, Fresher.
Educational

• Qualifications:
  Bachelors degree in any discipline is preferred. - A
• rts & ScienceNo BTECH, IT, MCA, BE are not