Customer Service Representative
Alp Consulting Ltd.
5 - 10 years
Pune City
Posted: 28/04/2026
Getting a referral is 5x more effective than applying directly
Job Description
Hi Applicants!!!
Looking out for a Job in a Reputed Organization?
Here is a Gateway to it, through ALP Consulting.
Recruiting for Customer Service(US voice process)/Inbound process
Employment Type : Permanent
Detailed activities:
- Authentication of customer details before providing any resolution on queries
- Provide outstanding balance and next payment due details
- Customer Statement related queries
- Auto pay/Direct debit related queries
- Principal and interest paid queries
- Future principal outstanding queries
- Online representative assisted payments
- Contract booking status queries
- Contract starting date and interest rate related queries
- Equipment/collateral related queries
- Partial/Full preclosure related queries
- Address change related queries
- Working experience on multiple applications while resolving queries( 5 applications (Front end and receivable system)
Education:
- Graduate or post graduate in any discipline
Job Location : Pune.
Work Mode : Work from office(Night shift)
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