Customer Care Executive

Atharid Accounting & Bookkeeping is looking for a proactive and customer-focused Customer Care / Tele Calling Executive to join our growing team.

Location: Bengaluru

Job Type: Hybrid

Experience: 13 years (Freshers with excellent communication skills may also apply)

Key Responsibilities

Handle inbound and outbound calls professionally

Explain the company's services to prospective clients clearly and confidently

Generate and follow up on leads provided by the company

Maintain customer records and update the CRM/database

Schedule appointments for the sales and accounting consultants

Respond to customer queries with accurate information

Ensure timely follow-ups with clients and prospects

Deliver a professional and positive customer experience

Requirements

Bachelor's degree in any discipline (preferred)

Excellent communication skills in English (Hindi/Arabic is an advantage)

Basic knowledge of Microsoft Office (Excel & Word)

Strong interpersonal and persuasion skills

Ability to work in a target-driven environment

Presentable, professional, and customer-oriented attitude

What We Offer

Competitive salary + performance incentives

Career growth opportunities

Friendly and professional work environment

Training and development support