CRM Technology Executive

Job Profile : CRM Technology Executive

Job Type : Full-Time | Work from Office

Location : Noida, Sector 67

Experience : 1 Plus Years

About Us:

At Team Variance, we build autopilot teamspeople who take initiative, set goals, and achieve them in a collaborative and inclusive environment. We serve clients across multiple industries using digital strategy, technology, and growth frameworks to drive measurable business results.

Role Overview:

We are looking for a proactive and detail-oriented CRM Executive with a strong technical background to manage customer relationship processes, CRM workflows, data hygiene, reporting, and automation initiatives. The ideal candidate should understand both business operations and technology, helping improve customer engagement, lead management, and operational efficiency through CRM tools.

Key Responsibilities:

• Manage and maintain CRM platforms such as Salesforce, HubSpot, Zoho, Freshsales, or similar systems.
• Ensure accurate customer, lead, and sales data management within the CRM.
• Create and optimize workflows, pipelines, automations, and customer journeys.
• Coordinate with Sales, Marketing, Product, and Support teams for CRM-related operations.
• Generate dashboards, reports, and performance analytics for management review.
• Identify gaps in CRM processes and recommend technical improvements.
• Support integrations between CRM and other business tools/APIs.
• Assist in lead assignment, customer segmentation, campaign tracking, and lifecycle management.
• Troubleshoot CRM-related issues and coordinate with technical teams/vendors when required.
• Maintain data security, access controls, and CRM best practices.

Required Skills & Qualifications:

• Bachelors degree in B.Tech, BCA, MCA, Computer Science, IT, or related field.
• 1 Plus years of experience in CRM operations, customer success, sales operations, or technical support roles.
• Hands-on experience with CRM platforms (Salesforce, HubSpot, Zoho CRM, Freshworks, etc.).
• Good understanding of APIs, integrations, automation tools, and data handling.
• Strong Excel/Google Sheets and reporting skills.
• Basic SQL knowledge is preferred.
• Strong communication and stakeholder management skills.
• Analytical mindset with attention to detail.

Preferred Skills & Qualifications:

• Experience with CRM automation tools and workflow builders.
• Exposure to email marketing platforms and customer engagement tools.
• Understanding of SaaS, tech products, or software services environment.
• CRM certifications are a plus.

Ready to Join us ?

Apply on : https://www.teamvariance.com/careers