Credit Controller

Job Description:

The Credit Controller shall be responsible for managing customer credit, monitoring outstanding receivables, ensuring timely collections, and maintaining healthy cash flow for the organization within the Logistics & Freight business. The role requires close coordination with Operations, Billing, Branches, Key Account Teams, and Customers to ensure smooth recovery of freight dues and resolution of billing disputes

.
Key Responsibiliti

• es
  Monitor customer outstanding statements, ageing reports, and overdue accounts on a regular bas
• is.Ensure timely collection of freight charges, warehousing dues, transportation bills, and other service-related receivabl
• es.Follow up with customers through calls, emails, and meetings for payment recove
• ry.Verify customer credit limits and ensure transactions remain within approved credit ter
• ms.Coordinate with Operations, Billing, and Sales teams for resolution of POD issues, billing disputes, short payments, and debit not
• es.Maintain proper documentation of collection follow-ups and customer communicatio
• ns.Prepare daily, weekly, and monthly MIS reports related to receivables and collectio
• ns.Reconcile customer accounts and ensure timely settlement of discrepanci
• es.Escalate long-pending outstanding accounts and high-risk customers to manageme
• nt.Support branch teams in collection planning and receivable manageme
• nt.Ensure compliance with company policies and agreed commercial terms with custome
• rs.Assist during audits and provide required receivable-related documentati

on.
Required Skills & Competen

• ciesStrong knowledge of Accounts Receivable and Credit Control functi
• ons.Understanding of Freight, Transportation, Warehousing, and Logistics billing proces
• ses.Good negotiation, follow-up, and communication ski
• lls.Ability to handle pressure and achieve collection targ
• ets.Strong analytical and reconciliation abilit
• ies.Proficiency in MS Excel, ERP systems, and accounting softw

are.
Qualific

• ationBachelors Degree in Commerce, Finance, or Accoun
• ting.MBA / additional finance qualification shall be an added advan

tage.
Expe

• rience36 years of experience in Credit Control, Collections, or Accounts Recei
• vable.Prior experience in Logistics, Freight Forwarding, Transportation, SCM, or Warehousing industry pref