Commercial Manager

Greetings for the Day!!!

We are looking for a Commercial Lending Manager/Leader for one of our esteemed clients in Bangalore having experience into US Commercial Lending, Loan Servicing Operations, Loan Lifecycle, Collateral/Lien Management, Participation/Syndication, Servicing Workflows, AFS Vision

Exp: - 10+ years/20+ years

Location: Bangalore

Shifts : - Rotational (24 * 7 )

Job Description:-

Role Overview

Seeking an experienced Operations Manager to lead offshore Commercial Loan Servicing operations for a US Banking client. The role will drive end-to-end delivery, manage client relationships, and build scalable operational capability across multiple loan servicing processes.

Key Responsibilities

• Lead delivery across core Commercial Loan Operations:
• Loan Boarding & Booking
• Collateral Management (UCC/Lien)
• Loan Maintenance & Transaction Processing
• Participations / Syndications
• Payments, Payoffs & Account Servicing
• Insurance / Covenant Monitoring
• Manage workflow, queues, volumes, and overall throughput
• Drive performance management, reporting, and operational governance
• Act as primary interface for client stakeholders and manage escalations
• Lead team of Analysts, Supervisors, and Quality personnel
• Drive continuous improvement, productivity enhancement, and process optimization
• Ensure compliance with US banking regulations, data security, and control frameworks
• Support capacity planning, resource utilization, and delivery efficiency

Must-Have Skills / Experience

• 1015 years experience in US Commercial Banking / Loan Servicing Operations
• Strong exposure to:
• Loan lifecycle (boarding to servicing)
• Collateral / lien management
• Participations / syndications
• Loan transactions and servicing workflows
• Proven experience managing offshore teams (20+ FTE)
• Strong client-facing experience with US stakeholders

Key Competencies

• Strong delivery ownership and accountability
• Stakeholder management & executive communication
• Analytical mindset with data-driven decision making
• Ability to manage multi-process, high-volume environments
• Team leadership and talent development

Success Indicators

• Consistent delivery performance across processes
• Strong client satisfaction and governance outcomes
• Improved productivity and reduced rework
• High team engagement and capability build

Other Requirements

• Flexibility to work in US shifts
• Experience in offshore/multi-location delivery preferred
• Exposure to regulated environments (Banking/Financial Services)

*We are looking for candidates who can join us within 90 days*

Thanks & Regards,

Tanvi P