Collections Specialist

About the Company

Oracle India is a leading technology enterprise dedicated to transforming how businesses innovate, operate, and grow. Our core valuesintegrity, customer success, innovation, and inclusivityguide everything we do. The Finance team is critical in ensuring Oracle remains a financially robust and trusted partner for clients globally. Within Accounts Receivable, we drive operational excellence, promote risk-aware decision-making, and support a culture that values diversity of thought and collaboration.

About the Role

As a Credit and Collections Analyst (IC1) at Oracle India, you will play a vital role in maintaining the financial health of the company by managing customer accounts, ensuring timely collection of receivables, assessing credit worthiness, and minimizing bad debts. Your proactive approach helps Oracle realize revenue, comply with contracts, and sustain our global reputation for financial integrity.

Responsibilities

• Assist in the collection and resolution of outstanding invoices from past due customer accounts.
• Collect overpayments from current and former employees and coordinate with departmental managers to address root causes.
• Interface with sales support, accounts receivable, and customers to assess payment ability, communicate contract specifications, and enforce remedies in account reconciliation.
• Manage a portfolio of accounts, including monitoring delinquency, processing write offs, issuing credit memos, and managing additional interest accruals.
• Conduct pre-sale credit risk evaluations for new accounts; prepare recommendations and make credit approval decisions.
• Identify and address deteriorating credit situations, recommending actions and implementing solutions as appropriate.
• Prepare and present periodic collection and credit risk reports to management.
• Ensure all actions are compliant with Oracles policies and contractual obligations.

Qualifications

• Bachelors degree in Finance, Accounting, Business Administration, or a related field.
• 2-5 years of relevant experience in accounts receivable, credit, or collections.

Required Skills

• Strong analytical skills with the ability to assess financial data and creditworthiness.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint) and familiarity with ERP or accounts receivable systems.
• Effective verbal and written communication skills.
• High attention to detail and strong organizational capabilities.

Preferred Skills

• Experience with Oracle Financial Systems or similar ERP platforms.
• Understanding of contract compliance and legal remedies related to collections.
• Prior exposure to working with international clients or cross-functional teams.
• Ability to handle high-volume transactions in a fast-paced environment.
• Knowledge of credit scoring methodologies and risk assessment techniques.