Client Servicing & Media Planning

Job Title: Client Servicing & Media Planning

Location: Mumbai

Company: Think Result

Experience: 25 years

Think Result is a digital media, programmatic and audience intelligence company helping brands plan and execute smarter digital campaigns across CTV/OTT, Rich Media, Programmatic, Contextual, Performance Marketing and Audience-led solutions.

We work with leading brands, agencies and partners to build media solutions that are data-led, innovation-focused and outcome-driven. Our work sits at the intersection of media, technology, audiences, creativity and measurable business impact.

We are looking for a proactive and detail-oriented Client Servicing & Media Planning professional to join our team in Mumbai.

The role involves working closely with clients, agencies, internal sales, strategy, creative and campaign operations teams to plan, manage and execute digital media campaigns. The ideal candidate should be comfortable understanding client briefs, preparing media plans, coordinating campaign execution, tracking performance and ensuring smooth client communication.

This is a strong opportunity for someone who enjoys both client-facing work and digital media planning, and wants to grow in the evolving space of programmatic, CTV/OTT, rich media and audience intelligence.

Understand client briefs and convert them into clear media plans, targeting frameworks and campaign strategies

Coordinate with internal sales, strategy, creative, ad operations and reporting teams for smooth campaign execution

Prepare proposals, campaign decks, media plans, audience recommendations and post-campaign reports

Manage day-to-day client and agency communication, including updates, timelines and deliverables

Track campaign delivery, performance, pacing, optimization and reporting

Ensure campaign execution is aligned with client objectives and agreed media plans

Support new pitches, client presentations and brainstorming sessions

Maintain strong relationships with clients, agencies and internal teams

Ensure timely sharing of campaign reports, insights and next-step recommendations

29 years of experience in media planning, client servicing, media planning, account management,

Prior experience in a digital agency, media agency, ad-tech company, publisher network, OTT/CTV platform or programmatic environment will be preferred

Good understanding of digital media planning, campaign execution, targeting, reporting and optimization

Exposure to programmatic, display, video, CTV/OTT, rich media or performance campaigns will be an added advantage

Strong communication, coordination and presentation skills

Good working knowledge of Excel, PowerPoint and campaign reports

Ability to manage multiple campaigns, timelines and stakeholders

Detail-oriented, responsible and solution-focused approach

Positive attitude, ownership mindset and willingness to learn