Client Servicing Executive

Job Description: Client Servicing Executive

Position: Client Servicing Executive

Location: Santacruz (E), Mumbai

Reporting To: Key Account Manager

We are looking candidates specifically only from design agency or BTL activation experience.

We request you to send your resumes on bhakti@brandola.in and also whatsapp cvs on 7249472569 (only between 8 am to 9pm) - the maximum budget for this position is 35000 gross per month which will statutory deductions

About Brandola

Brandola Marketing Solutions Pvt. Ltd. is one of Indias fastest-growing offline retail branding

and POSM execution agencies. We partner with leading FMCG, Beauty, Pharma, Lifestyle,

and Quick Commerce brands to deliver end-to-end retail visibility solutionsfrom design and

production to installationacross 500+ cities in India.

Website

https://brandola.in/

Role Overview

We are looking for a proactive and detail-oriented Client Servicing professional to act as

the key point of contact between Brandola and its clients. The role involves managing client

relationships, understanding brand requirements, coordinating internal teams, and ensuring

seamless execution of POSM and retail branding projects within timelines and budgets.

Key Responsibilities

• Serve as the primary liaison between clients and internal teams (Design, Production,

Operations).

• Understand client briefs, objectives, timelines, and budgets, and translate them into

actionable internal briefs.

• Coordinate with creative and operations teams to ensure accurate and timely project

execution.

• Manage end-to-end campaign execution including approvals, timelines, and deliverables.
• Prepare and share proposals, estimates, presentations, and status reports with clients.
• Track project progress, manage revisions, and ensure adherence to agreed timelines.
• Handle client feedback professionally and ensure quick resolution of concerns.
• Build long-term client relationships through consistent service quality and communication.
• Support the business development team with repeat business and upsell opportunities.

Skills & Qualifications

• Bachelors degree in Marketing, Business Administration, Communications, or a related

field.

• 26 years of experience in client servicing, preferably in advertising, branding, retail, or

POSM agencies.

• Strong communication, negotiation, and interpersonal skills.
• Ability to manage multiple clients and projects simultaneously.
• Good understanding of POSM, retail branding, and execution processes (preferred).
• Strong organizational skills with attention to detail.
• Proficiency in MS Excel, PowerPoint, and basic reporting tools.
• Ability to work in a fast-paced, deadline-driven environment.

What We Offer

• Opportunity to work with top FMCG, Beauty, Pharma, Lifestyle, and Quick Commerce

brands.

• Exposure to large-scale retail and POSM executions across India.
• A fast-growing startup environment with high ownership and learning opportunities.
• Competitive compensation aligned with industry standards.
• Career growth opportunities within client servicing and business management roles.