Client Servicing Executive

• Position: Client Servicing Executive
• Location: Rohini / North Delhi
• Industry: Outdoor Advertising / Media
• Experience: 25 Years
• Department: Client Servicing & Operations
• Employment Type: Full-Time
  

We are looking for a smart, confident, and technically skilled Client Servicing Executive who can manage client relationships, coordinate with internal teams, and ensure smooth execution of advertising campaigns. The candidate should possess strong communication skills, project coordination abilities, and practical knowledge of media operations, reporting, campaign tracking, and presentation management.

• Handle day-to-day communication with clients and maintain long-term business relationships
• Understand campaign requirements and coordinate with creative, sales, and operations teams
• Prepare campaign briefs, media plans, status reports, and execution timelines
• Track campaign performance and ensure timely project delivery
• Coordinate site execution, artwork approvals, and vendor follow-ups
• Manage client meetings, presentations, and campaign discussions
• Handle complaint resolution and provide quick solutions to clients
• Maintain documentation related to campaigns, invoices, agreements, and reports
• Monitor outdoor media inventory, branding schedules, and campaign visibility
• Support business development teams with client presentations and proposals
• Ensure proper follow-up on campaign execution and client feedback
• Coordinate with finance teams regarding billing, payment follow-ups, and campaign closures
  

• Good knowledge of MS Office (Excel, PowerPoint, Word)
• Ability to create professional presentations and campaign reports
• Basic understanding of media planning and advertising operations
• Knowledge of CRM tools and client database management
• Experience in preparing MIS reports, tracking sheets, and campaign reports
• Understanding of outdoor advertising formats such as:
• Hoardings, Unipole, Kiosks
• Transit Media, Digital Screens / LED Boards
• Strong email drafting and professional communication skills
• Ability to coordinate campaign execution timelines and vendor activities
• Knowledge of Google Workspace tools and online meeting platforms
• Basic understanding of branding, marketing, and media coordination
• Ability to analyze campaign requirements and prepare execution reports
• Understanding of client servicing workflow and escalation handling
  

• Bachelors degree in Marketing, Business Administration, Mass Communication, or related field
• 25 years of experience in advertising, media, client servicing, or account management
• Excellent communication and interpersonal skills
• Professional attitude with strong problem-solving ability
• Ability to multitask and manage deadlines effectively
• Strong coordination and organizational skills
• Client-focused approach with attention to detail
• Ability to work under pressure and handle multiple projects simultaneously
• Willingness to travel for client meetings and site visits when required

• Experience in Outdoor Advertising / OOH Media industry preferred
• Knowledge of vendor coordination and campaign execution
• Understanding of branding and marketing strategies
• Presentation and negotiation skills
• Strong follow-up and relationship management abilities
• Team coordination and leadership qualities

Apply Now

Send your resume to: Anurag@acmeadvertiser.com

Contact: 8013801359