Client Servicing ( Corporate events )

Location: Mumbai, Goregaon / new delhi

Budget: 5-7 LPA

Year of experience: 1-5 yrs

Working days and time: Monday to Saturday. 10 am to 6:30 pm.

Interview process and rounds: 1st would be an online interview, followed by 2 rounds of in-person interview.

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Division/Department: Client Servicing

About the Company: Leading event management and brand experience agency delivering end-to-end solutions in events, activations, MICE, exhibitions, and creative strategy. With a strong in-house creative, production, and operations team, we execute high-impact brand experiences for national and international clients..

Role Description:

We are seeking an experienced Client Servicing Manager to lead end-to-end client management, project planning, event execution, and cross-functional coordination. The role requires strong communication, strategic thinking, and operational excellence to ensure seamless delivery of client projects.

Essential Duties and Responsibilities:

Key Responsibilities:

1.Client Management:

Serve as the primary point of contact for assigned clients.

Understand client requirements, brand guidelines, and campaign objectives thoroughly.

Build and maintain strong relationships with key decision-makers to drive long-term business.

Conduct regular client meetings and reviews.

Plan and organize events while ensuring optimal use of time and budgets.

2.Project Planning & Execution:

Collaborate with internal teams (creative, production, operations, finance) to develop event concepts and budgets.

Prepare detailed proposals, presentations, event decks, and timelines.

Oversee project execution from briefing to post-event closure.

Track project deliverables, ensuring timely and quality completion.

3. Communication & Coordination:

Ensure proactive and clear communication regarding project updates, approvals, and deliverables.

Coordinate with vendors and partners for logistics, setup, and event production.

Maintain documentation, internal coordination sheets, and project records.

4.Financials & Reporting:

Ensure timely billing, invoice submission, and payment follow-ups.

Track project expenses and maintain cost sheets.

Prepare post-event review reports, performance summaries, and client feedback documentation.

5.Business Development:

Identify new business opportunities within existing client accounts.

Support new business pitches through presentations and concept discussions.

Preferred Qualifications:

Bachelors degree in Marketing, Mass Communication, Event Management, or related field.

Minimum 3 years experience in client servicing, account management, or event management

Required Skill Sets:

Strong communication and presentation skills.

Excellent organizational, coordination, and multitasking abilities.

Proficiency in MS PowerPoint, Excel, and project tracking tools.

Ability to work under pressure and meet tight deadlines.

Creative thinking with strong attention to detail.

Other Qualities:

Strong problem-solving mindset.

Flexibility to work on tight timelines and extended hours during events.

Team-oriented with a proactive approach.