Client Representative

Were hiring a Client Relationship Executive (CRE) for Sunshine by LISSUN.

Location: Viman Nagar, Pune

Languages Required: Marathi and English

Company: LISSUN

Website: www.lissun.app

Salary: 23000-25000 Per Month

About Us

LISSUN is a dynamic and innovative mental health startup focused on providing comprehensive care for children with neurodevelopmental delays under the sub-brand Sunshine by LISSUN. Our mission is to create supportive and nurturing environments in our offline child development and care centers, helping each child reach their full potential.

Role Overview

We are looking for a responsible and empathetic Client Relationship Executive who can manage front-office operations, coordinate with therapists and families, and ensure a smooth and positive center experience for every client.

Key Responsibilities

• Welcome and assist clients and families at the center.
• Ensure a positive and supportive experience for parents and children.
• Manage appointments, therapist schedules, and attendance records.
• Update client and session details in internal systems.
• Collect payments and maintain accurate payment records.
• Share reports and updates with families and management.
• Gather post-session feedback and address client concerns promptly.
• Support daily administrative and front-office operations.

Requirements

• Must know Marathi and English.
• Prior experience in client handling, front desk, customer service, or administration preferred.
• Comfortable using basic computer systems and internal tools.
• Organized, empathetic, and professional.
• Ability to coordinate with families, therapists, and internal teams.
• Comfortable working in a child development and mental health care environment.

Interested candidates can apply or share their resume at: jay@lissun.app