Client Engagement Manager- CHRO Vertical

Role Purpose:

As a Client Engagement Manager you will lead the execution of Fractional CHRO mandates for multiple clients. You will be the backbone of the engagement; the person founders trust and teams rely on. Your job is to bring order, clarity, and momentum to organizations that are ambitious, evolving, and often operating in high-pressure, high-change environments.

This role is meant for someone who wants to grow into a T-shaped leader, deep HR expertise, wide business understanding, and the maturity to influence decision-makers

Duties and Responsibilities:

Lead Client Relationships

Work directly with founders and CXOs.

Understand their business, aspirations, and constraints.

Hold meaningful conversations, navigate sensitivities, and build trust.

Drive Fractional CHRO Execution (This is real execution Diagnosis, design, roll-out, reviews, and coaching)

Organization structure, job grading, role clarity

Performance Management (PMS, KPIs, KRAs, Balanced Scorecard)

Talent Acquisition transformation Employee Experience & Engagement

Capability building & leadership development Compensation basics, variable pay models

Culture building & governance models

Succession planning and future-proofing talent

Deliver with Discipline

Create timelines, manage stakeholders, and drive outcomes.

Collaborate with internal consultants, analysts, and subject matter experts.

Maintain documentation, dashboards, and ensure quality delivery.

Move projects smoothly from Diagnosis Build Operate Handover. Solve Problems with Maturity

Bring structure to ambiguity.

Use data, judgment, and experience to craft practical solutions.

Balance founder expectations with organizational realities.

Say what needs to be said with empathy and Candor.

Contribute to Flipcarbons Growth

Build playbooks, frameworks, and reusable assets.

Mentor junior consultants.

Strengthen internal capability, culture, and delivery standards

Experience Required

712 years of experience in HRBP, OD, Talent roles, or HR Consulting. Experience working with founders, family businesses, or fast-growing companies is an advantage.

Education and Qualifications

Must Have

MBA / PGDM in Human Resources (or equivalent HR specialization)

Bachelors degree in Business / Commerce / Psychology / related field

Good to Have

SHRM / HRCI / CIPD certification (SHRM-CP, SHRM-SCP, PHR/SPHR, CIPD Level 5/7)

Certification in PMS / Balanced Scorecard / Talent Management / OD

Coaching or facilitation certification (optional)

Core Capabilities

HR depth: Strong grip on PMS, OD, talent, org design, culture, and HR systems.

Communication & Presence: Clear, crisp communication with founders and leaders

Client-Centricity: Ability to understand context and tailor solutions.

Problem-Solving: Structured thinking, maturity, and practical recommendations.

Strategic + Agile: Balance long-term direction with on-ground agility.

Analytical & Tech Skills: Strong Excel, PowerPoint, and data interpretation.

Adaptability: Comfort in changing environments, moving targets, and matrix setups.